Joe Schwartz | Home Warranty Editor
Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.
AFC Home Warranty (America's 1st Choice) offers customers customizable packages to cover the appliances they own without overcharging. Customers can choose from three main packages offering different levels of coverage. In addition, they can opt-in for other items such as pool, spa, freezers, septic tanks, and more.
Those who need assistance, can call AFC Home Warranty between 8:00am to 8:00 pm EST on weekdays or request a quote on their website. Customers can also speak with a AFC Home Warranty agent via their online contact form, telephone, or social media.
AFC Home Warranty offers three packages with different levels of coverage. The most basic of the packages, the Bronze Plan, only includes limited coverage such as water heater, air conditioning, heating systems, built-in wall units, and emergency alert networks.
The medium coverage option called the Silver Plan also includes important household items such as the clothes dryer, clothes washer, refrigerator, range, stove/cooktop, dishwasher, garbage disposal, and garage door opener.
The most comprehensive package called the Gold Plan also includes telephone wiring, ductwork, gas, and plumbing in addition to the items included in the Bronze and Silver Plans.
In addition to appliance repair, AFC Home Warranty offers its club members unique benefits such as monthly gift cards to Restaurant.com and a retail buyers rebate available on all three plans.
Those who purchase AFC Home Warranty should be advised that coverage only begins on the 31st day after the purchase of the plan. Each time a club member files a claim, they must pay a $60 deductible fee per claim. Similar to other home warranty companies, AFC clearly outlines which services they include and exclude for each appliance. Customers should make sure to read the terms of service clearly before signing up.
When it comes to customer service, AFC Home Warranty receives mixed reviews. Some praise their prompt service claiming that AFC technicians will make same-day repairs. Others complain that they did not receive adequate service. We suggest that those interested in signing up thoroughly read the company’s terms and conditions in order to avoid future frustrations.
Those who need assistance, can get in touch with AFC Home Warranty between 9:00am – 6:00pm on weekdays. Quotes are handled through the online contact form and most claims and general enquiries are through phone. Customers can also get in touch via Facebook and Twitter.
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