Expert Choice Home Warranty Review 2018

In a nutshell: Choice Home Warranty has flexible, affordable coverage on home appliances and system repairs, saving customers from the hefty expenses of home maintenance. Their customizable packages make it easy for homeowners to pay for the coverage they need including optional add-ons like swimming pools.

Overview

Homeowners will find Choice Home Warranty a reliable service to cover home appliance repair. Their basic package covers all the essentials such as heating, electrical, water heater, and kitchen appliances. Customers can also upgrade to include other important appliances such as a clothes washer, dryer, air conditioner, and refrigerator. They also offer optional add-ons such as pool/spa, well pump, septic pump, and more.

Overall, Choice Home Warranty offers reliable coverage, and most who purchase their home warranty packages praise them for fast repairs and convenient scheduling. However, some customers have complained that their supervisors do not respond to requests in a timely manner.

Packages

The basic package covers the essentials such as heating, electrical, plumbing, water heater, and basic kitchen appliances. However, the basic package does not include air conditioning, refrigerator, clothes washer, or dryer. Those who require coverage beyond the basic package will need to purchase the total plan for more money.

Terms of Service

Customers who sign up with Choice Home Warranty will receive coverage of appliances for one year included in their plan. Their warranty requires a 60$ fee per service call. Customers should make sure to read through the warranty agreement because Choice Home Warranty outlines specific exclusions to home repairs. For example, their plan includes the repair of all components of a clothes dryer, but excludes coverage of noise, venting, lint screens, knobs and dials, doors, door seals, hinges, glass, leveling and balancing, and damage to clothing.

Customer Support

Choice Home Warranty provides 24/7 customer assistance via online form, telephone, and snail mail. Customers using Choice Home Warranty generally speak highly of their customer support. However, some complain of incompetent supervisors who do not respond to repair requests in a timely manner.

The majority of customers give Choice Home Warranty positive reviews. Testimonials claim that their service technicians offer quick turnaround, often arriving the same day to repair appliances. They have the knowledge to make sure home appliances work properly.

BasicTotal Plan
Water Heater
Air Conditioning
Clothes Dryer
Clothes Washer
Refrigerator
Oven
Stove/Cooktop
Garbage Disposal
Garage Door Opener
Dishwasher
Electrical System
Plumbing
Ductwork
Range
Heating System
Ceiling Fans
Built-In Microwave
Deductible Fee $60.00 $60.00

Joe Schwartz | Home Warranty Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Service Phone Number
(888) 959-1329
Pros
  • 24/7 Customer Support
  • Customizable Packages
  • Add-Ons Available
Cons
  • Negative service reports
  • Certain repairs excluded
Bottom Line
Choice Home Warranty covers all household essentials offering flexible packages and 24/7 customer support.
Top 5
1
9.8
2
9.3
3
9.1
4
8.7

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