Expert First American Review 2018

In a nutshell: First American provides flexible home warranty plans so customers can tailor coverage on various home systems and appliances. Although not available in all 50 states, First American offers convenient policy terms for those eligible. Their online resource center helps homeowners make informed choices on home maintenance and repairs.

Overview

First American Home Warranty or Firstam.com has a reputation as a reliable home warranty company that values their customers. They offer plans to homeowners, real estate professionals, and service providers. Homeowners can choose from the basic or premium plans covering common house appliances and systems with optional add-ons.

Packages

Firstam.com or First American hosts a number of home warranty plans to help insure appliance and system repairs. Their plans cater specifically to homeowners, real estate professionals, and service providers.

Homeowner’s warranty plan coverage can vary depending on the region. However, generally speaking homeowners can choose from two different plans, basic and premier.

The basic plan includes dishwasher, garbage disposal, trash compactor, oven/range/cooktop, microwave oven (built-in only), kitchen refrigerator, and clothes washer and dryer. In addition to those items covered in the basic plan, the premier plan also includes plumbing, plumbing stoppages, heating, ductwork, water heater, electrical, garage door opener, central vacuum system.

Terms of Service

In order to request service, customers have two convenient options. First of all, they can create an online account and request service through their website. They also have the option of calling their toll-free number. After sending a request, a service provider will contact you to schedule an appointment.

Customer Support

To request service, customers can make a request through an online form or call the toll-free number. First American Home Warranty offers customers a comprehensive online resource center with information to help homeowners maintain their systems and appliances. First American also has a blog and social media pages on Facebook, Twitter, LinkedIn, and YouTube.

BasicPremium
Clothes Dryer
Clothes Washer
Refrigerator
Oven
Stove/Cooktop
Garbage Disposal
Garage Door Opener
Dishwasher
Electrical System
Emergency Alert Network
Plumbing
Ductwork
Heating System
Built-In Microwave
Deductible Fee $65.00 $65.00

Joe Schwartz | Home Warranty Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Service Phone Number
(888) 694-3492
Pros
  • Flexible plans
  • Convenient terms
  • Online resource center
Cons
  • Coverage depends on region
  • AC is an add-on
Bottom Line
First American Home Warranty provides flexible coverage for homeowners insuring repairs on home systems and appliances with optional add-ons.
Top 5
1
9.8
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3
8.7
4
8.2
5
7.7

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