Expert Sears Home Warranty Review 2018

Read expert review of Sears Home Warranty. Find the Top 10 Home Warranty services for your needs with detailed reviews and comparison

Overview

Sears Home Warranty service provides coverage for over 20 major appliances and household items with full customizable plans and pricing. Customers enjoy 24/7 support and timely service repairs.

Sears Home Warranty also comes with customer benefits that other services do not provide. That includes one heating and one cooling system maintenance check every year. Customers also get free 2 day shipping on items from Sears and Kmart. You also receive 15% back in Shop Your Way Points on Sears purchases as well as discounted oil changes and tire rotations at Sears Auto Centers. However, as many may already know, Sears recently announced the closing of hundreds of locations which may affect service.

Sears Home Services has a place on their website for customers to provide feedback. Although, the service has some negative reviews, customers have given them an average of 4.5/5 stars with mostly positive feedback. While we can’t validate the accuracy entirely, this coincides with the company’s good reputation in the home warranty industry.

Packages

Sears Home Warranty plans make sense and allow customers to choose the coverage that suits their needs. They split the options into three different categories; for the entire house, for appliances, and systems warranty. The Whole House Warranty includes important home systems and appliances with a $100 deductible for service. The Appliances Plan covers home appliances with a $75 deductible fee while the Systems Warranty covers home systems with a $100 deductible fee. Pricing varies, and you can request a quote before purchasing a plan.

Terms of Service

Service fees slightly vary between plans, but overall, Sears charges an affordable fee compared to other companies. In addition, customers benefit from a free yearly maintenance check of both the heating and cooling systems in the house, a benefit that you won’t find with other home warranty services. Sears Home Warranty has a 180 service guarantee. Customers have a cap of $10,000 per claim and annual cap of $50,000.

Customer Support

On the website, customers can find answers to their questions in the FAQ, manage their account, or schedule a home warranty service. Sears Home Warranty also offers 24/7 phone and live chat support.

Whole House WarrantyAppliance WarrantySystems Warranty
Water Heater
Air Conditioning
Clothes Dryer
Clothes Washer
Refrigerator
Oven
Stove/Cooktop
Garbage Disposal
Garage Door Opener
Dishwasher
Electrical System
Plumbing
Gas
Ductwork
Range
Heating System
Ceiling Fans
Built-In Microwave
Deductible Fee $100.00 $75.00 $100.00

Joe Schwartz | Home Warranty Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Service Phone Number
855-256-2467
Pros
  • 24/7 support
  • Customized plans & pricing
  • Sears customer benefits
Cons
  • No flat pricing
  • Announced recent store closings
Bottom Line
Sears Home Warranty provides reliable repairs and coverage on over 20 appliances and household systems.
Top 5
1
9.8
2
9.3
3
8.9
4
8.5
5
8.2

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