Expert Total Protect Review 2018

Read expert review of Total Protect. Find the Top 10 Home Warranty services for your needs with detailed reviews and comparison

Overview

Total Protect offers reliable and comprehensive coverage of home appliances and systems, with customizable plans available. Total Protect customers can choose from three plans.

The first level plan covers basic home appliances such as refrigerators, ovens, dishwashers, clothes washer, clothes dryer, and so on. The second plan relates to home systems such as toilets, electrical systems, interior gas lines, ductwork, plumbing, and so on. The third, most comprehensive plan costs more, but makes the most sense for homeowners who want complete coverage of home appliances and systems.

Those looking to customize their plan can sign up for optional add-ons, for an additional fee. While customers generally praise the customer support, some complain that their technicians do not make repairs in a timely manner.

Packages

Total Protect Home Warranty offers three packages with different levels of coverage. The least expensive package, The Appliances Plan, covers basic home appliances including a refrigerator, dishwasher, range, wall oven, cooktop, clothes washer, clothes dryer, microwave, range exhaust hood, and trash compactor.

Their Systems Plan insures repairs for home systems such as air conditioning, water heater, electrical system, toilets, ductwork, plumbing lines and stoppages, interior gas lines, sump pump, whirlpool, attic fan, door bell, garage door opener, central vacuum, and garbage disposal.

In comparison to other home warranty companies, the Total Protect Systems Plan offers a fairly comprehensive package to cover important household systems. Those who want complete coverage should opt for the Combo package. This combines coverage in the Appliances and Systems plan so homeowners can rest assured they won’t need to spend hundreds of dollars for home repairs.

Terms of Service

Before signing up, we recommend customers take a look at a sample contract to understand the stipulations in home repair coverage. While Total Protect covers most repairs, they make some exceptions on specific repairs. Total Protect charges a $75 deductible fee per service request, which is a bit higher in comparison to other companies.

Customer Support

Customers who need to get in touch with Total Protect for assistance or to file a claim have a number of convenient options. Customers can go online to file a claim or call the toll-free number. They also offer a live chat option. Those who sign up with Total Protect praise their service because they make it easy to submit claims. Total Protect representatives and technicians provide convenient and friendly support to customers. However, some customers do report negative experiences with their customer service agents and complain about slow turnaround for repairs.

AppliancesSystemsCombo
Water Heater
Air Conditioning
Clothes Dryer
Clothes Washer
Refrigerator
Oven
Stove/Cooktop
Garbage Disposal
Garage Door Opener
Dishwasher
Electrical System
Plumbing
Ductwork
Range
Heating System
Ceiling Fans
Built-In Microwave
Deductible Fee $75.00 $75.00 Free first time

Joe Schwartz | Home Warranty Editor

Our chief content editor, Joe manages a diverse team of content writers. He holds a degree in online communications and his writing has been featured in a wide range of online publications.

Service Phone Number
(844) 264-0843
Pros
  • 24/7 customer support
  • Live chat support
  • High customer satisfaction
Cons
  • Pricey deductible
  • Service complaints
Bottom Line
Total Protect suits homeowners who need comprehensive coverage of appliances and systems repairs, with optional add-ons available.
Top 5
1
9.8
2
9.3
3
8.7
4
8.2
5
7.7

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